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APAA Professional Development Reading List

Crisis
Communications

                        Why We Like It
     
     
     
 preparing for crisis    This guide provides simple and effective strategies along with templates to help first-response agencies create a bespoke crisis communications plan. A well thought out communications plan allows you to be not only a first-responder, but a “first-reporter” as well.
     
 Crisis Communications (Routledge Communication Series)    Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis.
     
 Crisis Communication The Definitive Guide    In this groundbreaking guide, Fink provides a complete toolkit for ensuring smooth communications and lasting business success through any crisis. Crisis Communications offers proactive and preventive methods for preempting potential crises. The book reveals proven strategies for recognizing and averting damaging crisis communications issues before it’s too late. The book also offers ways to deal with mainstream and social media, use them to your advantage, and neutralize and turn around a hostile media environment
     
 Crisis Communication Strategies    Crisis Communication Strategies is a must-have handbook which covers the whole span of the crisis from preparing and laying the groundwork before it occurs, during the incident, and the aftermath, including the move to recovery. It guides readers through each phase, providing details of what to consider, what should be done, and tips and checklists for improved responses.
     
     
     

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